Millions of people travel by train every day, but few know about the free services provided by Indian Railways. These facilities are provided to passengers without charging any extra cost. Let's explore when and how these free services are offered.
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Free bedrolls: Passengers traveling in AC coaches of Indian Railways are provided free bedrolls, which include a blanket, pillow, two bedsheets, and a hand towel. However, in the Garib Rath Express, bedrolls are available at a nominal charge of Rs 25.
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Free food: If you are travelling in premium trains like Rajdhani, Shatabdi or Duronto and your train is delayed by more than two hours, then the Railways provides free food to the passengers.
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Free medical service: Indian Railways provides free medical service to passengers during their journey. Passengers can avail medical services if they feel unwell on the train. For this, passengers can contact the train superintendent, ticket collector, or any other railway employee.
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Free waiting rooms: Indian Railways provides waiting rooms for the convenience of its passengers. If you arrive at a station and need to wait (either for your connecting train or for any other reason), you can relax in the AC or non-AC waiting halls. To use this facility, all you need to do is show your valid train ticket.
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Free luggage facility: At some stations of Indian Railways, passengers also get the facility of a cloakroom and locker room. Passengers can keep their luggage in it. However, you have to pay a nominal fee for this facility.
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Free WiFi at stations: Indian Railways offers free WiFi at numerous railway stations. So, if your train is delayed or you reach the station early, you can stay connected and browse the internet without any cost.
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Free insurance: Indian Railways offers passengers insurance coverage at a minimal cost to safeguard them against any unforeseen accidents during their journey. To avail of this insurance, you need to pay a small amount while booking your ticket.